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KONE 2013 | CORPOR ATE RESPONSIBILIT Y REPORT

ECONOMIC RESPONSIBILIT Y

18

2013 Orders received:

Strong growth in Asia-Pacific and the

Americas

0

500 1,000 1,500 2,000

Q1

2011

1,045

2012

1,366

2013

1,712

Q2

2011

1,226

2012

1,513

2013

1,638

Q3

2011

1,095

2012

1,269

2013

1,327

Q4

2011

1,099

2012

1,321

2013

1,473

2013 Sales:

Strong sales growth in new equipment

and good growth also in maintenance

0 500 1,000 1,500 2,000 2,500

Q1

2011

1,054

2012

1,241

2013

1,399

Q2

2011

1,286

2012

1,544

2013

1,762

Q3

2011

1,296

2012

1,634

2013

1,739

2011

1,589

2012

1,858

2013

2,033

Q4

A global company

KONE’s main geographic regions include the

Europe, Middle East and Africa (EMEA) region,

North America, and Asia-Pacific. In 2013,

markets in Asia-Pacific, North America and the

Middle East developed positively. In Europe,

markets remained uncertain, but uncertainty in

the market decreased towards the end of the

year. In the EMEA region as a whole, the new

equipment market declined slightly in 2013.

In North America, the recovery of the market

progressed throughout the year. The market

in Asia-Pacific grew at a somewhat higher

rate than in the previous year driven by rapid

growth in China. Globally, the major projects

segment grew somewhat, driven by strong

activity in Asia-Pacific, the Middle East and

North America. The modernization market was

relatively stable, with positive development in

North America and Asia-Pacific, but a decline in

the EMEA region. Maintenance market growth

was the fastest in Asia-Pacific, driven by growth

in new equipment installations. In the more

mature maintenance markets, the growth rate

was lower, with many countries seeing a very

competitive market environment.

Over the past years, KONE’s geographic

presence and sales split has shifted significantly.

The share of the Asia-Pacific region out of

KONE’s total sales has increased from 12%

in 2005 to 38% in 2013. In the same period,

the share of EMEA has declined from 66% to

46% and that of North America from 22% to

16%. This is a result of rapid market growth

and KONE’s market share gains in Asia-Pacific,

at a time when European and North American

markets have been weak. At the same time

however, good sales growth has been achieved

also in more challenging markets in the EMEA

region and North America. While the major

volumes of new equipment globally have

shifted today to the Asia-Pacific region, Europe

and North America are important markets in

maintenance and modernization.

Financial performance

In 2013, KONE’s orders received increased by

11.9% and totaled EUR 6,151 (1–12/2012:

5,496) million. Maintenance contracts are not

included in orders received. The margin of

the order book was at a healthy level, and the

orders received margins improved slightly from

the previous year’s good level. Cancellations

of orders remained very low. KONE’s new

equipment orders received in elevator and

escalator units amounted to approximately

137,000 units (2012: approximately 118,000).

KONE’s net sales grew by 10.4% as compared to

the prior year, and totaled EUR 6,933 (1–12/2012:

6,277) million. KONE delivered approximately

120,000 new elevator and escalator units in

2013 (2012: approximately 103,000). In 2013,

KONE’s largest individual countries in terms of

contribution to sales were China, accounting

approximately 30% of total sales, and the United

States, exceeding 10% of total sales. KONE’s

customer base is large and diverse, with no single

customer representing a substantial share of sales.

KONE’s operating income (EBIT) grew and

reached EUR 953.4 (1–12/2012: 828.7) million

or 13.8% (13.2%) of net sales (1–12/2012

figures exclude a one-time cost of EUR

37.3 million related to the support function

development and cost adjustment programs).

The growth in operating income was a result

of continued strong new equipment sales

growth in Asia-Pacific, China in particular, and

positive development in the service business

globally. The relative operating income was

burdened by the significant growth of the

share of new equipment sales of total sales,

a high level of deliveries of projects that

were booked as orders received with lower

margins in 2010 and 2011, particularly in

North America, and intense price competition.

However, in the second half of the year, the

relative operating income developed positively

due to a strong operational performance on

a broad basis as well as a favorable impact of

pricing actions taken during the past two years.

KONE continued to increase fixed costs in

areas that support the growth of the business,

in particular in Asia-Pacific as well as process

development and IT. KONE’s income before

taxes was EUR 960.5 (804.3) million.

Taxes totaled EUR 247.3 (193.3) million. This

represents an effective tax rate of 25.8%

(24.0%) for the financial year. The effective

tax rate resulting from the operations for the

financial year was 23.6% (23.5%). KONE

maintains transparency in its relationship with

all tax authorities. We are committed to paying

all taxes that are legally due and to meeting all

disclosure requirements in the countries where

we operate. Every transaction must have a

solid business rationale without compromising

tax compliance principles. Our objective is to

ensure predictability in tax matters.

100 150 200 250 300

2013 Operating income*:

Strong new equipment sales growth in

Asia-Pacific and positive development in

global service business key contributors

to EBIT growth

0 50

Q1

2011

119

2012

135

2013

160

Q2

2011

185

2012

210

2013

243

Q3

2011

189

2012

226

2013

258

Q4

2011

233

2012

257

2013

293

* excluding one-time items