

KONE 2013 | CORPOR ATE RESPONSIBILIT Y REPORT
ENVIRONMENT
2 8
How KONE reduces packaging-related emissions and waste
Development action
Impact on eco-efficiency
Optimized packaging to better fit into logistics chain More products delivered per transportation
unit.
Optimized use of packaging materials
Less packaging material used, better waste
management, increased recyclability of mate-
rials.
Management and development of
suppliers’ packaging
Less packaging material used, better waste
management, improved logistics efficiency.
Vehicle fleet
Altogether, 28% of KONE’s operational
greenhouse gases are emitted by our global
vehicle fleet, making it the second biggest
contributor in terms of greenhouse gas
emissions. In 2013 the total size of our fleet
remained at 14,000. Two-thirds of the fleet
are service vehicles, the rest being employee
Relative carbon footprint
of vehicle fleet
kgCO
2
e/Units in service
100
80
60
40
20
0
2011 2012 2013
85.6 83.1
-2.9% 77.4
-6.9%
benefit cars. In 2013 KONE’s vehicle fleet
emitted 86 (2012: 88) ktCO
2
e in total.
The absolute vehicle fleet carbon footprint
decreased by 2.4%, whereas the relative carbon
footprint (per unit in service) was reduced
by 6.9%. KONE continuously looks for new
and innovative ways of reducing the carbon
footprint of its vehicle fleet.
Key actions taken to reduce the carbon footprint of KONE’s vehicle fleet
Compliance with KONE vehicle
fleet policy
KONE continued to manage its vehicle fleet
in compliance with the global vehicle fleet
policy, which defines maximum CO
2
emission limits.
Sourcing focus on fuel efficiency During 2013 KONE signed global contracts with Renault, Ford and
Fiat. One of the key criteria in the selection was competitive fuel effi-
ciency in their fleet offering. In 2013, both passenger and commercial
vehicles taken out of use were replaced by new, significantly more
fuel-efficient models. Another example of using eco-efficient technolo-
gy is the selection of vans with start-stop systems.
Introduction of electric vehicles Piloting the fully electric vehicle models continued in France,
Germany, Spain, and in the Netherlands.
Vehicle rightsizing
The vehicle rightsizing program continued in 2013. KONE has contin-
uously paid attention to selecting correctly sized commercial vans
when replacing existing models, which often had larger cargo capac-
ity than required. The proportion of compact and medium-sized vans
in the global fleet continues to grow.
Monitoring driver performance The driver performance monitoring program continued in 2013.
KONE monitored the driving performance of its service drivers in
France, the UK, the Netherlands, Czech Republic, Slovakia, and Po-
land. Drivers were scored each month in terms of fuel efficiency and
driving behavior.
Vehicle sharing program The vehicle sharing program in France continued.
Telematics systems
Telematics systems were piloted in several countries to dispatch ser-
vice technicians more effectively.