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KONE 2013 | CORPOR ATE RESPONSIBILIT Y REPORT

OUR PEOPLE

4 5

Training and information

• Online training programs delivered

in 24 languages complement

classroom training provided to

employees in their respective

business units

• Policy documents available in 29

languages to all employees

Competition Compliance Policy

KONE’s Competition Compliance Policy

expands on the principles of fair competition

presented in the Code of Conduct. The policy

details our unambiguous position against

anti-competitive practices. It sets out the rules

and principles that all KONE employees must

follow to ensure that we comply fully with

competition laws.

Online training programs

All KONE employees with personal KONE

e-mail accounts must regularly complete the

Code of Conduct online training program.

Participants for the Competition Compliance

Policy program are determined globally and

selected on the basis of their role and position.

These participants include the members of

KONE’s Executive Board, local management

personnel, sales and sales support teams, as

well as other employees who have access to

confidential information. Individual business

units can nominate additional participants,

where they feel it is necessary.

Enforcing the codes and policies

Dedicated compliance officers help employees

comply with KONE’s Code of Conduct.

Employees have several ways they can contact

KONE’s Compliance Officers, and have the

right to make contact in their native language.

Supplier Code of Conduct

KONE’s Supplier Code of Conduct sets out the

ethical business practice requirements that we

expect of our suppliers. The Supplier Code of

Conduct is explained in more detail on page 34

of this report.

Topics included in the KONE Code of Conduct

Compliance with laws and rules of society

• KONE is committed to complying with all laws and

regulations that apply to KONE

• KONE respects prevailing cultural norms and

practices, but where there are conflicts KONE’s

employees are required to follow the KONE Code

of Conduct

Work environment and human rights

• KONE prohibits all forms of discrimination

• KONE is committed to ensuring a safe and healthy

working environment for all employees

• KONE prohibits offensive behavior, including

sexual harassment

• KONE prohibits child and forced labor, and does

not enter into business with suppliers who use

these practices

Competition law

• KONE is committed to fair competition, and

prohibits any violations

Environment and sustainability

• KONE is committed to minimizing the

environmental impact of its solutions, products,

services, and operations

Risks and conflicts

• KONE employees are required to avoid conflicts of

interest

• KONE prohibits direct and indirect bribes and

unethical payments, as well as excessive gifts and

hospitality